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We are in the business of exceeding customers' expectations.
Empost is committed to providing you with a reliable and efficient service with the highest level of quality. Our Customer Service Team is driven by a commitment to efficiency, reliability and transparency. They follow international best practices to meet customers' needs in accordance with UAE Government laws and regulations.
We have a dedicated Customer Service Team, ready to answer all your questions and guide you in every possible way.
We highly appreciate customers' feedback and consider it of great value to improve our service levels.
For immediate assistance or to provide us with your feedback, please contact us through our dedicated Customer Service Channels:
1. Empost Contact Center: 600 56 5555
2. Online Customer Service: info@empost.ae
3. Comments/suggestion boxes located at all Empost offices and counters throughout the UAE.
4. Customer Care Direct numbers: 600 56 5555
5. P. O. Box 32200
Dubai, United Arab Emirates
Our Contact Center is at your service 7 days a week for your convenience.
Saturday to Thursday: 8:00 am to 8:00 pm
Friday: 4:00pm to 8:00 pm
Empost offices are open from 8:00 am to 8:00 pm, Saturday to Thursday. You will see the full address information and location map under 'Our Locations' link in Empost website.
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